What should I tweet, what should I post, how should I link?

Most people don’t know what to say on, what to do on, or what to do with social media. And it’s a club with more than 700 million members.

There has gotta be an opportunity in there someplace.

Here’s the thought reality: Stop thinking of it as social media, and begin thinking of it as BUSINESS social media.

Immediately some clarity begins to creep in. You’re already using LinkedIn as a business proposition. You’re getting contacts, finding prospects, searching by company and title for qualified people to connect with (link with). You may even be job hunting or job upgrading.

Why not use FacebookTwitter, and YouTube the same way?

Why not create daily/weekly/monthly value messages that your customers would find so interesting and informative that they would save them, print them, put them into action, and forward them to others?

Sounds way more powerful than cold calling and groping, grasping, begging, or manipulating your way to an appointment – that will most likely result in rejection – even if you use your fanciest, newest, “closing technique.”

Cold calling is such a cruel joke in this day and age.

TODAY’S REALITY: Do everything you can to use business social media to build brand, image, reputation, and perceived value with your customers and your business community.

YOUR CHALLENGE: Send messages that your customers perceive as valuable to them. Messages so valuable that they will tell others.

BUSINESS SOCIAL MEDIA REALITY: It’s not about tweeting; it’s about being re-tweeted. It’s not about finding someone on LinkedIn; it’s about them finding you, and wanting to connect. It’s not about searching out someone on Facebook; it’s about someone finding your business Facebook Page and “liking” it. It’s not about posting a video on YouTube; it’s about someone sending your video to someone else.

“But Jeffrey,” you whine, ”How do I know what’s most important or most valuable to MY customers?”

Click here to read the answer and the rest of the article.

The Difference Between Social Media and Business Social media on LinkedIn

Good news! LinkedIn is already “for business.”

Go to your LinkedIn page and look at three things:

1. How many connections do you have?

2. How many recommendations do you have?

3. What is your summary statement?

Go look at mine. I have attracted 500+ connections — the actual number as of this date is more than 5,000 which puts me in the top 2% of the 85 million LinkedIn participants. That’s a lot of connections, or should I say a lot of possible connections.

Those three front-page stats pretty much determine your LinkedIn prowess and prospect. Prowess is the reputation that you have when someone else looks at your page. Prospect is your present condition and what you can hope to achieve based on what exists and what opportunities you have for growth.

LinkedIn is foundational to business social media. LinkedIn is where you should devote most of your energy during the early formation of your Social BOOM! process. LinkedIn requires that you have some depth as a person so that when your name is clicked on it shows some reason why someone would want to link with you.

LinkedIn is not some frivolous networking event where you can go around collecting connections like you collect business cards. It doesn’t work that way.

People need to have a reason to want to connect with you. Otherwise, they will press Archive or Delete.

Take some time now to look over my LinkedIn page for some ideas for your own page:


Attend My Upcoming April 18 Webinar – Referrals: The Ultimate Sales Tool

This webinar will take place April 18th. And the only way that you can take advantage of it is to register. The importance of referrals cannot be denied. Go to www.gitomer.com and register for this referral webinar. They are the most powerful sales lead on the planet. I want you to learn how to earn them, and how to use them, to make more sales and make more money. Register for this webinar. Tell everybody you know about this webinar. I mean everybody but your competition. I’ll see you sometime during the day on April 18th. There are several time options to register. Make certain that you are there.

RSVP for my webinar today! Don’t miss out: http://bit.ly/GitomerReferralsWebinar.

The Secret Formula For Business Social Media Success

Attract People, Engage People, Connect People:

The best way to accomplish all three elements of this formula is with value. Everyone wants to know if there is a secret formula for business social media success and the answer is yes. The formula is actually a process. You may not like the formula because it requires work. Hard work. But I can promise you will like the monetary rewards that result from the hard work.

After you have created all your business social media pages and accounts, you have to make a beginning. The beginning deals with the word attraction.

I attract, engage, and connect with people on my YouTube channel

What is attractive about you? Or better stated what have you done in your past to ensure that you can attract in the present and in the future?

Your ability to engage is based on your expertise, your ideas, your wisdom, your mastery of a single subject, and even your humor. But whatever it is, when you have attracted someone, you then have the (huge) opportunity in business social media to engage them.

PICTURE THIS: You’re at a global networking event. There are hundreds of millions of people in attendance. Your job is to engage your fair share.

If you have attracted them properly, and you have engaged them intellectually, or even monetarily (as a potential sale), then and only then is it possible that they’ll connect with you.

You can attract, and you can engage, but if the messages aren’t right, or the feeling of value is missing, they will disengage and leave your page or your sale without connecting with you.

There is one element that makes this formula work beyond all expectations. That element is the word value. Not just the word, rather the actions and the words you put into the value creation process.

Attract with hope, offer a message of value, engage with perceived value, and connect with quantifiable value. Now the formula is complete. Attract, engage, and connect with value.

Looking for ideas? Visit my Facebook page. Connect with me on Twitter. Follow me on YouTube. Find me on LinkedIn.

What You Need To Be Doing This Holiday Season

Here’s what you need to be doing this holiday season. These are my personal recommendations for maximum holiday enjoyment, both in business and with family:

  • Do not use auto-reply telling people you’re out of the office for the holidays. Either respond, or let them sit until you return. If I send you an email, I don’t really care where you are or what you are doing.
  • Send cards that are saved. Go to Ace of Sales and send email holiday cards that rock. Thank your customers. Don’t just wish them well.
  • Change impersonal to personal. I want a card signed by people, not a printed corporate name at the bottom.
  • Spend as much time as you can playing with kids. They relax you and bring you back to a less stressful time. They also tell you what’s next. Remember a few years ago when they were texting and you weren’t? Ask them what’s new. Then start doing it as soon as you can.
  • Get together with the people closest to you and tell them how grateful you are that they’re in your life. Trade some memories. Tell them you love them. Offer some new ideas.
  • Stay positive. Stay sober. And stay focused on family, not just football.
  • Make peace with at least one person. There’s someone you’ll see during the season that’s not your favorite. Talk it out and make it a better relationship. You’ll feel great.
  • Be your own Santa Claus. Make a list of gifts to buy, and put yourself at the TOP. Buy yourself something nice. Something you really want. Celebrate your past year and set the tone for next year.
  • Select a local children’s charity and give them some books. As long as we’re talking Santa, be a real one.
  • Select a local children’s hospital and visit with small gifts. You’ll feel way better than the children you visited. (And they will feel great!)

And as much as I want to keep work out of this writing, I cannot. Many people will be working, and this is an excellent time to set meetings, have meetings, make sales, and solidify relationships.

It’s the season, baby. Let it snow.
Go out and work in it.
Go out and play in it.

Got Value?

Value is a complex word, but you better dissect and understand its complexity because value is at the heart of your business social media challenge, opportunity and path to success.

I post value updates on Facebook, I have attracted thousands of LinkedIn followers because of value, I tweet value, and I post value videos on YouTube.

REALITY: Value must be perceived as such by the recipient, or it has none. If you think it’s valuable and your connections think it is not valuable, then delete will overpower forward or share.

CHALLENGE: Put yourself in the shoes, and in the chair, and in the mind of your connections. Read whatever it is you wrote aloud, and ask yourself: How will I use this to learn? How will I use this to earn? How will I use this to better my business? How will I use this to better myself? How will I use this to better my life?

If those questions cannot be answered in a positive manner, you have not achieved value in the mind of your connections, and your business social media outreach will suffer accordingly.

GOOD NEWS: Value is rare. Because I’m a value provider, I study value. And because I’m in a market with many other authors, speakers, writers, publishers, and business people, I study their value. I get their emails, I go to their websites, and I read their offerings—mostly followed by the delete key.

Oh, they offer stuff that they believe to be valuable, but in the end it’s an exchange they’re hoping for. Their perceived value for your money. Big mistake.

HERE IS MY SECRET: I put myself in front of people that can say yes to me, and I deliver value first.

Your messages of value have to be genuine, authentic, and without an offer to buy. Your messages of value must be transparent, and without expectation of return or response.

When your followers and connections realize that you offer genuine help, and that your messages have real-world value, they will begin to buy from you because they believe the rest of what you offer also has value. Value to them.

I see all kinds of lessons, I see all kinds of classes, I see all kinds of downloads, and I see all kinds of offers about how to win at, how to build up, and how to monetize social media. But I rarely see the word “value” in those messages. And I NEVER see valuable information offered before payment is rendered.

But value isn’t a deep, dark secret. In fact, I don’t think there’s anything more obvious on the planet! If you give value to someone without any obligation or expectation, they will like it, connect with it, tell others, and want more – the very essence of business social media.

Value first, connections second, money third. Money is not the motive, it’s the by-product and the report card for doing the right thing with value.

Follow Jeffrey Gitomer On Foursquare

I’m very excited to officially announce the launch of my new Foursquare Page! You can now follow me on Foursquare as I travel around the country educating business people and leaders on sales, business social media, leadership, customer loyalty, personal development, and more! Throughout the year, I’ll be leaving tips wherever I go that you can add to your own Foursquare “to-do” list.

Already have a Foursquare account? If so, I encourage you to follow me on Foursquare, look for my tips, and check in to the locations where I hold my sales and leadership seminars as soon as you arrive!

I look forward to interacting with you on Foursquare. To follow me, click here.

Not using Foursquare? Create an account today. Why? Because all business social media is interconnected. You have to do ALL of them consistently to gain effective results. And you have to do all of them well if you expect to monetize your efforts.

Want to learn more about Foursquare? Click here.

Join Me For My Live Webinar Event On Tuesday May 17th!

If you’re having a hard time selling to tough customers, I have a solution for you. Take some time out of your day on May 17 and join me for my webinar.

Spaces are limited, so I encourage you to sign up today if you’re interested. You have the option of choosing from two sessions: 11 AM EST or 2 PM EST. To register for my webinar, click on the photo below:

Dan Schawbel Interview With Jeffrey Gitomer on Social Selling

I recently had the opportunity to correspond with Dan Schawbel for a Forbes blog post he was writing about my new book, Social BOOM! If you don’t know who Dan Schawbel is, here is the bio he includes on his Forbes blog:

“Dan Schawbel, recognized as a “personal branding guru” by The New York Times, is the Managing Partner of Millennial Branding, LLC, and the author of the #1 international bestselling book, Me 2.0: 4 Steps to Building Your Future (Kaplan, October 2010). Dan is the founder of the Personal Branding Blog, the publisher of Personal Branding Magazine, the youngest columnist at BusinessWeek, and has been featured in over 350 media outlets, such as The New York Times and ELLE Magazine. He’s spoken at Harvard Business School, MIT, Time Warner, IBM, and CitiGroup. Dan was named to the Inc. Magazine 30 Under 30 List in 2010, and BusinessWeek cites him as someone entrepreneurs should follow on Twitter” (Source).

In the blog post, Dan asked me number of important questions that related to my new book, such as:

  • Why do you say social media is the new cold call? Does cold calling even work anymore?
  • How has social media built your personal brand, even after you were a well established authority?
  • Can you give an example of a success story from a salesperson who has generated new business by using social media?
  • Which social media platform is the most effective for a salesperson and why?
  • Are you using social media tools more than traditional methods of marketing now? What has your balance been?

To read my answers to these questions, click on the image below:

Thanks again to Dan Schawbel for connecting with me, and taking the time to ask me about my new book!

Do you have questions for me about my new book? Ask me on my Facebook page, or send me a tweet on Twitter.

Jeffrey Gitomer On The American Entrepreneur [Podcast]

I recently had the opportunity to speak on the air with Ron Morris from The American Entrepreneur about my new book, Social BOOM! If you aren’t familiar with the show, read this description from their website:

“TAE radio is a daily, three-hour call-in talk show that exists to help entrepreneurs and business people of all types conceptualize, build, grow, and exit their own start-up.  As of early summer, 2010, TAE radio stands alone as the most significant commercially-available medium for entrepreneurs” (Source).

To listen to a recording of the show, click on the image below:

What did you think of the show? Write your comments below, or on my Facebook page today.